Privacy Policy

1. Who We Are

This Privacy Policy applies to Newman Property Services Ltd, trading as The Property Experts ("we", "us", "our"). We are registered in England and Wales (Company No: 4018410) with our registered office at 5 Regent Street, Rugby, CV21 2PE.

We are committed to protecting your personal data and respecting your privacy. This policy explains what information we collect, why we collect it, how we use it, and your rights in relation to it. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

When you submit a form on our website, we may collect the following personal data:

• Your first and last name
• Your email address
• Your phone number
• Your location (county)
• Information about your current employment status in estate agency
• How you heard about us

We only collect information that is relevant to your enquiry or request. We do not collect sensitive personal data (such as health information or financial data) through our website forms.

3. How We Use Your Information

We use the personal data you provide to us for the following purposes:

• To send you the requested Partnership Guide or other resources you have asked for
• To assess your suitability as a potential Partner Agent
• To contact you regarding your enquiry or application
• To send you relevant information about becoming a Partner Agent with The Property Experts
• To improve our website and marketing based on how people interact with our content

We will never contact you with irrelevant promotions, sell your data to third parties, or add you to any unrelated mailing lists.

4. Our Commitment to You

We believe in communicating fairly and respectfully. Here is what that means in practice:

• We will never spam you. We will only send emails that are relevant to your interest in the Partner Agent opportunity.
• Every marketing email we send includes a clear and easy unsubscribe link. You can opt out at any time, no questions asked.
• We will not pass your contact details to any third-party companies for marketing purposes.
• We will not contact you by phone unless you have specifically requested a call or given clear consent.
• If you ask us to stop contacting you, we will do so promptly and remove you from all communications.

5. Legal Basis for Processing

We process your personal data on the basis of your consent (where you have submitted a form and agreed to this policy) and/or our legitimate interest in following up with individuals who have expressed an interest in our partnership opportunity.

Where we rely on consent, you have the right to withdraw that consent at any time by contacting us at the details below or clicking the unsubscribe link in any email we send.

6. How Long We Keep Your Data

We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. In practice, this means:

• If you become a Partner Agent, we retain your data for the duration of the partnership and for up to 6 years thereafter for legal and accounting purposes.
• If you do not proceed with an application, we will retain your contact details for up to 24 months before securely deleting them, unless you ask us to remove them sooner.
• If you unsubscribe from our communications, we will suppress your data immediately and retain only what is necessary to ensure we do not contact you again.

7. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information with:

• Our internal team members involved in managing Partner Agent enquiries
• Trusted software providers who help us operate our CRM and email systems (e.g. database and email platforms), who are bound by strict data processing agreements

All third-party providers we use are required to handle your data in accordance with UK GDPR.

8. Your Rights

Under UK GDPR, you have the following rights:

• Right to access - you can request a copy of the personal data we hold about you
• Right to rectification - you can ask us to correct any inaccurate data
• Right to erasure - you can ask us to delete your personal data in certain circumstances
• Right to restrict processing - you can ask us to limit how we use your data
• Right to object - you can object to us processing your data for marketing purposes at any time
• Right to data portability - you can request your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the details in Section 10. We will respond within 30 days.

9. Cookies

Our website may use cookies to improve your browsing experience. We use only essential and analytical cookies. We do not use advertising cookies or track you across other websites without your consent. You can control cookie settings through your browser at any time.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or want to make a complaint, please contact us at:

If you are not satisfied with how we handle your complaint, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.